Let’s Talk About Your Stone Project

Request a Stonework Quote or Get in Touch

Address

5 Hilldon Court, Nerang, 4211

Business Hours

Monday to Friday 7am – 3pm
By Appointment Only

Licences

QBCC 15388559
ABN 73 625 826 360 
ACN 625 826 360

Contact

Whether you’re ready for a detailed quote or just have a few questions, our team at Integrity Stone is here to help. We work with homeowners, builders, and designers across Brisbane, the Gold Coast, and Northern NSW.

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Frequently Asked Questions

What are your payment terms?

To book your project and secure your space in our schedule we require a 5% deposit and 45% progress payment prior to site measure. A 40% progress payment is due prior to installation and the final 10% of the invoice is due upon installation.

What kind of turn around time can I expect, from measure to installation?

We will confirm turn around timeframes with you as part of our consultation process, however as a guide, 20mm engineered stone bench-tops are generally installed 5-7 days after site measure and 40mm bench-tops are installed 7-10 days after site measure. 

The natural stone and porcelain lead times can vary depending on the complexity of the job and will be confirmed as part of your consultation process. 

How are your stone benchtops manufactured?

Our skilled craftsmen manufacture our projects from our Nerang factory using state of the art CNC machinery.

Can I visit your showroom or factory to view slabs in person?

We’d love to meet you and we welcome you to visit our factory by appointment. You can book an appointment by emailing us sales@integritystone.com.au

Do you provide installation as well as supply?

Yes, we offer a full service from supply, manufacture right through to installation.

What’s the process from quote to installation?

To accept your quote, reply to our quote email confirming you wish to go ahead and we’ll send you an invoice for your deposit and site measure progress payment and book in a time for your site measure. On your site measure day, one of our templating team members will come to you to measure your project using our state of the art digital templating technology. From here, our skilled craftsmen will manufacture your job in our Nerang factory. We’ll keep you updated on the progress of your job and confirm your installation date and time. On install day, our team will carefully install your stone with care and expertise.

How long does installation take?

Installation time varies depending on the complexity of the job. We’ll confirm how long your installation should take when we book your installation day and time.

Do you handle removal of old benchtops?

No, we do not remove or dispose of old benchtops. Any previous benchtops will need to be removed prior to installation.

What measurements or information do you need to provide a quote?

In order to provide a quote we need to know the dimensions of the area you want your stone and the stone/s that you would like to use or are considering using. If you’re tossing up between a few different stone options, that’s ok; list the stones you’re considering and we’ll provide a quote for each one.

If you have drawings from your cabinet maker or builder you can upload these to our quote form or send them via email, along with your stone selections. If you don’t have any drawings, that’s ok, you can download one of our pdf templates and simply add your own measurements to the form.

  • L-shaped kitchen
  • U-shaped kitchen
  • Galley kitchen
  • Single Line kitchen
  • Island bench

How can I request a quote or book a consultation?

To request a quote you can complete our quote form. To schedule a consultation, either by phone or at our Nerang factory, you can email sales@integritystone.com.au or give us a call on (phone number). If you need help to pull together the information for your quote or have any questions, we’re here to help; just give us a call on 07 5601 0181

What payment methods do you accept?

We accept direct bank transfer.

What’s your warranty policy?

The warranty of your stone will depend on your chosen stone and supplier. Most engineered stone suppliers have a 15 year warranty. The warranty for the stone is held with the stone supplier and can be registered through their website on-line portal after your benchtop installation. Inline with our QBCC requirements, we provide a 12 month warranty on installation only.

Natural stone, being a natural product that has inclusions and imperfections, does not carry a warranty from stone suppliers. Inline with our QBCC requirements, we provide a 12 month warranty on installation only.

Stone Selection Guide brochure showing a luxury marble worktop kitchen. Integrity Stone Gold Coast logo at bottom.

Start your project with the right information

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